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Downloads and Services

Welcome to the innovative services and support provided by WEGIC.

Popular Services

Frequently Asked Questions

Common issues and fixes—easily find solutions.

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Documents and Manuals

Product manual and operating guides

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WEGIC App

Stay informed about vehicle electrical systems and status at all times, with one-touch control.

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After-sales Hotline

Get professional support and quick solutions for your products anytime.

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Product Support

From outdoor camping, professional operations, and household emergencies to off-grid lifestyles, WEGIC’s products can easily cover all applications of outdoor power supplies.

Battery Energy Management for RV EMR Components

Frequently Asked Questions

Frequently Asked Questions and Troubleshooting Methods

Where is your company’s factory located?

No. 78, Xingye Road, Laoshan Subdistrict, Rongcheng City, Shandong Province

Are you a factory or a trading company?

We operate an end-to-end, integrated R&D–production–sales model that seamlessly connects every stage—from technological innovation to market deployment—enabling us to swiftly translate R&D breakthroughs into market-ready products. By leveraging direct insights from the sales channel into evolving customer needs, we can feed this feedback back into R&D for continuous product iteration, giving us a distinct advantage in both cost control and speed of market response.

What certifications do you have?

(1) Invention Patent Certificate: A Cleaning Mechanism for Solar Panels Used in New-Energy RVs and Its Method of Use (2) Design Patent Certificate: RV Battery

What is the minimum order quantity for this product, and what is the production and delivery lead time after placing an order?

There is no minimum order quantity; once the technical solution is finalized, delivery typically takes about 20 to 30 days.

What payment methods are available?

Telegraphic transfer payment.

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Email

info@wegicpower.com

Address

1/97-107 Canterbury Road, Kilysth, VIC, 3137